http://cryptome.org/2013/08/nsa-13-0731.pdf Gen Alexander's talk at Black Hat in July 2013. He claims 20 people have died due to Snowden's leaks. His reply to the question "I'm going to call my mom and dad. Will NSA listen?" was "No. there are two parts to that." "That's a yes or no question!" He says security people who try to circumvent the NSA controls on data monitoring are found out because there is a 100% audit. In other words the NSA data controls have been breached.